At Wyatt Synth, we strive to ensure your satisfaction with every purchase. Please read our Return and Refund Policy carefully to understand how we handle returns, replacements, and refunds.

1. Eligibility for Return

We accept returns only for items that are defective or damaged upon delivery.

To be eligible:

  • You must report the issue within 48 hours of receiving the item.

  • The product must be in its original condition, unused, and with all packaging and accessories.

2. How to Request a Return

To initiate a return:

  • Email us at [email protected] within 48 hours of delivery.

  • Include your order number, a brief description of the issue, and clear photos of the damaged or defective item.

Our support team will review your request and respond within 2–3 business days with next steps.

3. Replacement or Refund Process

If your return request is approved:

  • You may receive a replacement for the same product at no additional cost (subject to availability).

  • If a replacement is not available, you will be offered a full refund.

Refunds are processed via cash.

4. Exclusions

Returns will not be accepted for:

  • Items reported after the 48-hour window

  • Damage caused by misuse or mishandling

  • Minor cosmetic flaws that do not affect functionality

5. Questions?

For any questions regarding your order or return, contact us at:

📧 [email protected]